13ok Terms and Conditions

13ok (referred to herein as "we", "the platform", or "13ok") is an online betting and gaming platform operating under an international license. These terms and conditions apply to the 13ok website, mobile app, and all associated services.

It is your responsibility to read and understand these terms and conditions. Creating an account or using the 13ok platform constitutes your acceptance of all these terms.

To open an account and use our services on 13ok, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You must not be registering from a country where online gaming is prohibited.
• Each individual may register only one account. Multiple accounts are not permitted.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You are responsible for keeping your account password confidential. You must not allow anyone else to access or use your account.
• You are required to submit the necessary documents for KYC (Know Your Customer) verification.

The following rules apply to all financial transactions on 13ok. We ensure fast and secure payment processing via Mobile Banking, Nagad, and Rocket.

• Minimum deposit amount is BDT 200.
• Minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 1–3 business hours.
• Your account must be fully verified before a withdrawal can be made.
• Withdrawals must be made through the same method used for the deposit — no other method is permitted.
• Withdrawals may be put on hold if money laundering is suspected.
• Bonus balance cannot be withdrawn directly — wagering requirements must be fulfilled first.

13ok regularly offers attractive bonuses and promotional deals. The following conditions apply to the use of these bonuses:

• Each bonus comes with its own wagering requirements that must be met before any withdrawal can be made.
• The welcome bonus is available once only, on your first deposit.
• Multiple bonuses cannot be active simultaneously.
• Winnings from bonus funds require wagering to be completed before a withdrawal can be requested.
• 13ok reserves the right to modify or cancel any bonus offer at any time.
• Any bonus found to have been misused will be forfeited.

The following rules must be strictly followed when placing bets on 13ok. Violations of 13ok's terms and conditions may result in account termination.

• Once a bet has been confirmed, it cannot be changed or cancelled.
• Any bet placed with prior knowledge of an event's outcome, or by exploiting a technical error, will be considered void.
• 13ok reserves the right to investigate any bet placed under suspicious betting patterns.
• Fraudulent or collusive betting is strictly prohibited.
• 13ok reserves the right to reclaim any payout made due to an odds error.
• 13ok is not liable for delays in live betting caused by network issues.

13ok believes gaming is a form of entertainment, not a source of income. We are firmly committed to responsible gaming.

• You can set daily, weekly, or monthly deposit limits for yourself.
• If you feel that gaming is becoming an addiction, please use the self-exclusion feature.
• Self-exclusion requests will take effect within 24 hours.
• Registering an account or placing bets is strictly prohibited for anyone under 18 years of age.

13ok may suspend or restrict an account at any time for any of the following reasons:

• Breach of any provision of these terms and conditions.
• Operating multiple accounts.
• Providing false or incomplete information.
• Fraudulent activity or bonus abuse.
• Suspected money laundering or illegal activity.
• By order of the authorities.

Protecting your personal information is our top priority. 13ok adheres to international data protection standards.

• Your information is never sold to third parties.
• Your information is used solely to improve our services, process payments, and ensure security.
• Information may be shared with authorities when required by law.
• You have the right to request the deletion of your personal data.

For more details, visit our Privacy Policy View page.

13ok is not liable for the following:

• Any bet lost due to an internet disconnection.
• Delays caused by a third-party payment provider failure.
• Service unavailability due to force majeure events or government directives.
• Losses caused by issues with the user's own device or software.
• Losses resulting from hacking or phishing attacks — unless caused by a fault in our systems.

13ok reserves the right to update these terms and conditions at any time. In the event of changes, we will:

• A notice will be published on the platform.
• We will notify you via your registered email.
• The date of the latest update will be noted at the top of the page.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you do not agree with the changes, please close your account and discontinue use of the service.